Where can I find the port out PIN number

[George2022]

My company provides a mobile plan with Rogers. I want to transfer my Public Mobile number to Rogers.

But it requires me to provide the port out PIN number.

I don't know where to find the PIN. Can anyone help me with this? Much appreciated.

I don't find any customer service phone number on the website.

[esjliv]

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@dust2dust wrote:

Are you sure you don't want to keep personal and work separate? Also if you've been here a while maybe you'd also want to keep the rewards.

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@dust2dust  brings up a good point. Have you considered keeping 2 plans (personal and work). Maybe change your personal to the lowest plan ($15 one 100 outgoing minutes/250MB) and keep it for personal use.

It is great that your work is giving you a cell plan, but usually in these cases, these phones and plans belong to 'your company' and they may have the right to your usage on your plan/phone.

So, just ask certain questions before you get rid of your PM account, so you are comfortable with the choice.

[JL9]

They only need your account or IMEI, but I would recommend sticking with the account # bc it should be a smooth port, as IMEI sometimes causes headaches.

[Meow]

Depending on how long you were PM member, consider losing loyalty and other rewards.

No pin is need for porting out; only account and personal details (name, etc.).

[dust2dust]

Are you sure you don't want to keep personal and work separate? Also if you've been here a while maybe you'd also want to keep the rewards.

I don't think a pin is required. Account # should be sufficient. Then keep this sim in the phone to confirm the transfer.

[softech]

@George2022   You don't need to provide them the PIN number.  Just provide them the account number, which is on My Account, top right corner

[MrSpock · Accepted solution]

@George2022 hi you should only need your public account number and the name on account remember to leave pm sim in phone to receive port request answer yes