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Want to cancel my subscription

Harjot98
Great Neighbour / Super Voisin

I want to cancel the subscription. How can i do it

4 REPLIES 4

MoreYummy
Mayor / Maire

It must be very bad experience to post first post to cancel.  

Anyhow like those suggest above, 2 options .  

Just wondering why cancel ?    

RobertQc
Mayor / Maire

@Harjot98Because this is a prepaid service all that is required is to stop paying. There is no need to cancel anything. As long as you do not have Auto-Pay enabled and do not manually make a payment for 90 days it will be removed, the account is PERMANENTLY DEACTIVATED, Deleted, SIM DEAD, ALL Add-Ons, Positive Balances, PM # Forfeited.

 

If You have pioneer GF Plan, Once Deactivated, YOU WILL NOT BE ABLE TO RETURN TO THIS EVER AGAIN.

 

If you wish to keep your PM phone number you MUST keep your PM account active until you have had the new company port your phone number over.

 

 

srlawren
Retired Oracle / Oracle Retraité

@popping great explanation!  I'm adding to my community reference threads (browser bookmarks) for future use (not to cancel, but to link to when people ask).


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popping
Retired Oracle / Oracle Retraité

@Harjot98 wrote:

I want to cancel the subscription. How can i do it


Option 1:

Quickest way to cancel is to port your number to other provider.

PM plan is prepaid plan.  No refund on unused paid service.

Before porting out your number, disable autopay and remove your credit card from your account.

 

Option 2:

If you don't need the phone number to be ported to other provider, disable autopay and remove credit card from your PM account.  You account will be suspended without payment on your next renewal date.  90 days after suspension, your account will be closed.

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