Voice-mail-get busy signal when calling my phone. No voice-mail message

[Nezgar]

If you somehow changed the conditional call forwards that now prevent "busy" calls to your own number to forward to voicemail, you can try resetting them all by dialing ##004#. Then try calling your own number from your own phone again to see if it made any difference...

[hTideGnow]

hi @Wayneasmith try reboot phone and Reset Network Settings first

if still does not work, try the different numbers here and see which one works a d program it as your VM access number 

https://productioncommunity.publicmobile.ca/t5/Get-Support/Updated-list-of-Voicemail-Access-Numbers/...

if still does not work, ask PM support agent to help 

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage