2 weeks ago
Hi,
I read that you need to have VoLTE activated on your phone to have PM service in Alaska. I don't see VoLTE in my settings under mobile networks. As this is a new phone I would have thought it would be there. Does anyone know if this phone will work in Alaska?
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2 weeks ago
Thanks all for your comments. Much appreciated.
2 weeks ago - last edited 2 weeks ago
@Turk I don't see VoLTE in my settings under mobile networks
On compatible approved phones it should be enabled by default so there isn't necessarily a setting. My iPhone gets VoLTE but has no toggle for it. The S23 is on the list of "certified" phones so S24 should work as @slusagm noted, but you can test it yourself while still in Canada, turn off wifi, turn on cellular data and make a phone call. The phone should not drop to 3G when you make the call.
2 weeks ago
hi @Turk
S24FE is a newer phone and it is VoLTE compatible. So, you will have no trouble using VoLTE there
2 weeks ago - last edited 2 weeks ago
@Turk wrote:Hi,
I read that you need to have VoLTE activated on your phone to have PM service in Alaska. I don't see VoLTE in my settings under mobile networks. As this is a new phone I would have thought it would be there. Does anyone know if this phone will work in Alaska?
Hello @Turk
As you stated in your subject line, you have the Samsung S24. It is not on the list but it will work in Alaska. You will just have to turn off automatic in the network settings and pick one of the providers there.
https://www.publicmobile.ca/en/mb/get-help/articles/volte
2 weeks ago
hi @Turk yes, because US had no more 3G and PM only whitelisted some VoLTE phones and not all. So, what phone you have?
but data should work well in Alaska with AT&T and you can use VoIP app like TextNow to make voice calls using app