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Upgrade Current Plan to $29/mth 30GB at 4G Speed

mike_p1
Great Neighbour / Super Voisin

Hello,

Looking to find out how to upgrade my current 3G $25/mth 1GB Data plan to the newer $29/mth 30GB at 4G Speed plan.

Thank you

4 REPLIES 4

@hTideGnow 

it's bizarre that you have to request it and IF they feel like granting your request, you can have it. Some can and some can't...I'd like to know, what's the criteria for acceptance other than for a new account. It should be either - or...but not up to discretion of the customer support person who catches the request.  🤔

Alibhai
Great Citizen / Super Citoyen

New activations only not for current customers.

hTideGnow
Mayor / Maire

hi @mike_p1 

The plan is for new activations only.

But you can check your luck with PM agent.   please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437  

Remember, that plan supposed to be for new activation, so agent has the right to decline your request, although some reported they got it.

Handy1
Mayor / Maire

@mike_p1  Submit ticket with support they can sometimes help . Other have confirmed getting these plans just by asking 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

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