08-24-2020 05:02 PM - edited 01-05-2022 03:39 PM
I updated my plan and as of yesterday I should have had 5Gb of data available to me. I have no data working at all right now. What do I need to do? Please!
08-24-2020 11:48 PM
The phone has been powered off ... sim removed ... put back and restarted. Is that ok?
08-24-2020 11:52 PM - edited 08-24-2020 11:56 PM
@phadikin
Have you checked your network settings? You might need to reset them. What do they say?
Edit: Do you have any access to data...wifi? Can you send MMS?
08-24-2020 11:53 PM
@phadikin SIM works or doesn't. Taking it out and putting back in won't fix data.
How do I find them?
08-24-2020 11:57 PM - edited 08-24-2020 11:59 PM
@phadikin wrote:The phone has been powered off ... sim removed ... put back and restarted. Is that ok?
Maybe restart without the SIM in. Then off again and re-insert the SIM and restart.
What make/model/submodel is the phone? What OS is it running?
08-25-2020 12:05 AM
Data limit is 5120 .... data available is 5114.556 .... I think it may have just started working....
08-25-2020 12:14 AM - edited 08-25-2020 12:15 AM
Go to settings...connections.....mobile networks...
Edit: your 5mb buffer has been taken....looks good.
