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Unlimited talk plan, 611 text says I only have 10mins left

Becky87
Great Neighbour / Super Voisin

I'm signed up for a plan with unlimitede talk time. I just got a text from 611 saying I only have 10 minutes of talk time left. I logged in and can't see anythign in my profile about that. Been with Public for years and never had this come up before, so I assume it's some kind of bug? 

2 REPLIES 2

Ramby
Great Neighbour / Super Voisin

Thank you, Dunkman. I got text from 611 saying I have used 95% of my data. But both my cell data usage and the site say I have not. I have never used all my data. not even close!  So ... I guess I will ignore this? Thanks again.

Dunkman
Oracle
Oracle

@Becky87 

Several customers have similar erroneous texts.  Just ignore for now.  PM is working on a fix. 

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