Unauthorized transaction on my credit card

[julieng1]

PUBLIC MOBILE 855-****** BC 57,49$ 

im not with public mobile at all and was never a client. I need explanations on this! 

Edited by moderators

[will13am]

@julieng1 , by chance were you a past client and had an account that is now no longer active?  Please use this link to send a private message to the CSA to have the issue resolved.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[softech]

@julieng1 any chance from your  family member?

also, you have account with Koodo ot Telus?  They are all part of Telus.  Sometimes Telus will use their different brand to take money

if you don't have any Telus, Koodo account  just ask the bank to do a chargeback

you cam also open ticket with PM for investigation 

[dust2dust · Accepted solution]

Looks like $50 in QC. If you did not let a family member or friend use your card then just call your bank and charge it back.