12-30-2023 05:03 PM
i am able to see new plans on public mobile page, i am specifically looking for 29 per month boxing week promotion
but when tried to select it ask for login and upon login it says i already have active subscription and does not let me choose the plan, however i cannot see some plan when i login , it even does not say it is applicable to new users only am i missing something, anyone who can help me with this
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12-30-2023 05:31 PM
Once again @pjhawk1 it IS available for anyone and everyone including current customers. The caveats are you'd lose your number unless you port out and then port back in later and the other is losing legacy rewards if you're on them. You'd have to do the math and see what the pros and cons are.
12-30-2023 05:25 PM
Hi, it should be available for all clients.
12-30-2023 05:08 PM
For new activations (members) only.
12-30-2023 05:06 PM - edited 12-30-2023 05:06 PM
@kdpatel028 Yes because the $30GB $29 plan is just for new activations only . Not existing customers evn says it in your screen shot @kdpatel028
12-30-2023 05:05 PM - edited 12-30-2023 05:08 PM
Hey @kdpatel028
These plans are for new customers only.
This offer is only for New Activations Only as you can see by this screen shot. This offer is sadly not available to current customers. Sorry to be the bearer of bad news. However, there is nothing stopping you from getting this plan. It would just mean you’d either have to port out your number to another provider, lose your number and start fresh, lose your Legacy Rewards if you have them. Some stuff to consider before starting fresh.
However, check out this link. You may have a chance at this one.