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Unable to receive messages in the UK

EH2025
Great Neighbour / Super Voisin

I am in the UK and have not been able to receive any messages despite having data roaming turned on. This is a big problem for me as my banking and various other things requiring log-ins are all sending security codes through which I am not receiving. I am willing to pay for an add-on if I have to, but I can't see any option for that anywhere. Any assistance greatly appreciated. 

3 REPLIES 3

BKNS27
Mayor / Maire

@EH2025 

PM doesn’t offer roaming service in the UK.  So purchase a local SIM in the UK for service.

PM only offer Add-on while you are in Canada with optional plans while in the USA or Mexico.

porcupine
Model Citizen / Citoyen Modèle

Once you leave 🇨🇦 Canada your plan will not work except for the plan for us, Mexico plan will not work outside these areas. Will not work in the UK

hairbag1
Mayor / Maire

@EH2025 

once you leave Canada, your Public Mobile cell services stop working...(Unless you're in US and Mexico with a plan). 

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