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Unable to login into my my account, password and email are right

joesbushi
Good Citizen / Bon Citoyen

As stated in the subject I am unable to login into my account event though email and password are correct. 

I receive the message 'system error, please try again' every time I try to login. I just wanted to check the status of my account for international calls. 

 

Thanks for you help!

5 REPLIES 5

PM is not good at announcing this stuff.   They do the vast majority of their 'system maintenance' during week-end overnight hours so it's become something of a given around here.

 

Indeed, an announcement or notification would go a long way for those needing self-serve access for account management.

 

joesbushi
Good Citizen / Bon Citoyen

@TeddyTee 

Same here! 

I think we have to wait until this afternoon to check again. 

TeddyTee
Good Citizen / Bon Citoyen

Any luck logging on? I still get system error

joesbushi
Good Citizen / Bon Citoyen

@HALIMACS 

Thanks for the info. I didn't received any notification for system maintenance. I'll check again this afternoon. 

HALIMACS
Mayor / Maire

@joesbushi 

 

Public Mobile is doing system maintenance right now, this usually ends mid-morning.

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