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Unable to contact a moderator through any means to gain access to my account

Jeffjam
Great Neighbour / Super Voisin

Greetings,

 

I have been trying to contact a moderator via the ticket submission but after I fill out the information the 'submit a ticket' button is greyed out and I am unable to send. My credit card expired and I am unable to access my Public mobile account to add the new credit card. How else can I contact someone with proof of identity/ credit card statements etc to regain access to my account and use my phone? I have been without my phone for about a month now.

 

Thanks for any assistance.

-J

1 ACCEPTED SOLUTION

Accepted Solutions
2 REPLIES 2

BeachNBeer
Deputy Mayor / Adjoint au Maire

walker1
Deputy Mayor / Adjoint au Maire

@Jeffjam 

Sorry but the ticketing system for getting help is kinda glitchy lately.

Your better off sending a  private message to CS_Agent  and tell them about what you need.   They'll fix up what ever you need fixing.