01-11-2022 12:24 PM
Greetings,
I have been trying to contact a moderator via the ticket submission but after I fill out the information the 'submit a ticket' button is greyed out and I am unable to send. My credit card expired and I am unable to access my Public mobile account to add the new credit card. How else can I contact someone with proof of identity/ credit card statements etc to regain access to my account and use my phone? I have been without my phone for about a month now.
Thanks for any assistance.
-J
Solved! Go to Solution.
01-11-2022 12:29 PM - edited 01-11-2022 12:31 PM
Sorry but the ticketing system for getting help is kinda glitchy lately.
Your better off sending a private message to CS_Agent and tell them about what you need. They'll fix up what ever you need fixing.
01-11-2022 12:27 PM
send a private message to:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437