Unable to change plan

[jortizv]

I wanted to switch the plan from 90 days to 30 days but I get "Sorry! We weren't able to process your request. Please try again later. "

now my phone is inactive and eventhough I added enough founds for the $32 plan unlimited voice/text

please help me I need to active it soon, thanks

[mimmo · Accepted solution]

If your account is suspended you need to contact the modertors to swich the plans for you

To send a private message to the Moderator_Team click here

In your message send them:
1) account email address
2) PM phone number
3) explanation of what is happening