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Unable to change plan on account

dazed4life
Great Neighbour / Super Voisin

Hi

 

I would like to upgrade to the $35 plan, but is unable to on my self serve account.  I click on "change plan" and the options are blank.  When I click on"Plan details"  I get an error message.

 

 

3 REPLIES 3

dazed4life
Great Neighbour / Super Voisin

going incognito in Chrome worked.

 

 

HALIMACS
Mayor / Maire

Users have been reporting this @dazed4life 

 

Sometimes, using a mobile device makes a difference.

 

Other times, clearing internet cache and cookies or using an incognito tab helps.

 

Other times, it's just a waiting game for the 'system' to enable these changes to be made.  

Dunkman
Oracle
Oracle

 

@dazed4life 

Website is finicky at times.  Try a different web browser, clear cache or incognito mode.  That should work.  

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