USRoaming not activating - in Vegas and annoyed - anyone else?

[Cozy]

Purchase US Roaming today (Dec 2nd) site said purchase was complete, but funds not taken from account and IS Roaming not activated. Refreshed and reboot many times 

[Cozy]

The $30 US Roaming “bundle” (text +3Gb data) seems to have issues. I was able to purchase the $15 US Roaming (text only) and that went through as expected and activated 

[Phil_Adelphus]

@Cozy   When did you purchase the US Roaming?  Just wondering if there was a problem due to the system being offline for maintenance until mid-morning.  Is anything working at all?

[Handy1]

@Cozy  Check your account and confirm you have the correct US roaming add on for 15 days and not just then regular long distance mins or data add on . And rebbot the phone and make sure your connect to TMobile or AT&T also ensure you have data roaming turned in in phone settings . If you did buy wrong add on submit ticket with support to and see if they can reverse it for you and get the proper one 

you can send a  private message   To CS_Agents

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437