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USA Roaming

Rosvita
Great Neighbour / Super Voisin

I tried to add US roaming, but it will not add / take my payment. This ever happened to anyone?

2 REPLIES 2

hTideGnow
Mayor / Maire

hi @Rosvita 

payment is trouble sometimes.  You can try again using Incognito/private/secret mode on your browser to login My Account, or try using the PM app (logoff the app first and log back in) and try buying again

if payment still failed and you need it quickly, buy a voucher to load into your account and then buy the roaming addon after

will13am
Oracle
Oracle

@Rosvita , are you doing this on the mobile app or desktop browser?  For the app, try clearing app cache.  For browser, try using incognito mode.  

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