05-15-2024 04:53 PM - last edited on 05-15-2024 06:25 PM by computergeek541
Hi - joined May 13 to Unlimited Canda-US Calling and Text and today Iam unable to make a call "used all available minutes".
How do I know how many minutes I have available on an unlimited plan and how do I get more minutes?
Thanks
05-15-2024 05:24 PM
Have you looked on your subscription plan? If you hit the manage subscription button you can see which plan you picked
05-15-2024 05:15 PM
@jodib Are you in Canada or US, calling from Canada to US, Canada to Canada etc.? Someone else had a similar issue this week trying to call the US from Canada but it wasn't certain that they actually got the right plan.
05-15-2024 04:59 PM - edited 05-15-2024 05:00 PM
Hey @jodib
All Can/US plans have unlimited minutes. Unlimited calling in Canada and unlimited calling while in the US.
Are you having issues? If so, please give us as much details as possible.