Trying to activate my old phone number

[Donmacleod]

I’m trying to keep my old number and transfer to public…however they ask to put in your 19 digit SIM card number…but…mine is a 20 digit number that the system doesn’t recognize.  I want to keep my existing phone number? What do I do?  There is no one to talk to🥵

[computergeek541 · Accepted solution]

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@BKNS27 wrote:

@Donmacleod

I am surprised that they are 20 digits.

For PM the SIM card number is:

- 891223

- 0000 (four zeros)

- special nine digits

Maybe check the number of zeros you entered.

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That's entirely possible that an extra zero was typed in by accident, but the current activation webstie prefills the first bunch of digits and only the last 9 digits need to be typed in.

[BKNS27]

@Donmacleod

I am surprised that they are 20 digits.

For PM the SIM card number is:

- 891223

- 0000 (four zeros)

- special nine digits

Maybe check the number of zeros you entered.

[Anonymous]

@Donmacleod 

very important to you know

Make sure that you have the old SIM card in your phone when you're porting your number. You should get a SMS message from your old carrier asking to confirm if you would like to port your number. Your reply should be: YES.

The confirmation message can take a few minutes to come in. You have 90 minutes from the time of request.

and if you are new customer you can do Live Chat with agent Online Activation Assistance 

visit  Here link,. 

[softech]

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@Donmacleod wrote:

I’m trying to keep my old number and transfer to public…however they ask to put in your 19 digit SIM card number…but…mine is a 20 digit number that the system doesn’t recognize.  I want to keep my existing phone number? What do I do?  There is no one to talk to🥵

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Where did you get your brand new PM SIM?  

If you look at your SIM , do you see some number similar to this pattern??

     

[Anonymous]

@Donmacleod 

and yu have a new SIM card is it a 19 digit for PM, visit Here link,, you will a photo for SIM card,

i suggest you close all Browser and do clear cache and cookies for any Browser,

and try it for a different Browser and open incognito mode,

how to open Browser incognito mode visit Here link,

how to clear cache and cookies and History visit Here link,

and use a Browser from your computer,is better

use Browser microsoft edge or chrome latest version
and just make sure your Browser is up to date update
sometime is the Browser is not update is give a issue.

how to update your Browser visit Here link, 

and Restart your computer, is will help a lot,

and if you use a home internet please do one thing take your power internet off for about

a 1 minute and put it back on,to refreshing your network,

and Here How To Activate Online visit Here link  for more information,

Activate your Public Mobile SIM card

You'll be up and running in just 4 easy steps, Here link 

for new customers who activate online.only, To get  2GB of monthly bonus data for Free* when you activations on $35, $40, $50, $70 rate plans, for that Promo code for 2GB ,  2GBBONUS , that monthly bonus for 2GB no expires but you have to keep your plan and if you changed your plan you will lost the promo 2GB,just to you know.

put it the email for it and the same email when you do a new activate, Here link,

so when Activate put it both code

1. Enter  Promo Code for 2GB Free, ( 2GBBONUS ) 

2. Enter  Friend Referral Code (??????)  to you will receive a one-time credit of $10..,,

they will applied within 72hr,,,

*for more information about Refer A Friend Reward, How Does It Work visit  Here link,

plus Set up AutoPay and you will receive a $2 credit every 30 days. save money and safe and secure 100%.

Good Luck and your welcome to Public Mobile

with a Beautiful Service 

you will be very happy..