Transferring pc phone number to replace public mobile number

[AlexBell]

Why have you not fixed this problem after I creating a ticket (twice now) ? And this is not for post but for the CEO or assistant of Public Mobile (Telus) to address. Please respond to my email address

[dabr]

@AlexBell   Unfortunately, PC number transfer (plus Koodo prepaid) require customer support assistance to complete, so if you haven't received a response yet for your ticket, then submit another ticket or send a private message to CS_Agent instead.

Messaging is not done through email either, but response will appear in your message box top right next to your avatar.

[Timer]

@AlexBell 

no one will contact you.

just resend private message CS_Agent  to some agent will fix it.