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Transferring out a PM number while keeping the account

PingLu
Great Neighbour / Super Voisin

Hi, I'd like to know if it's possible to keep my PM account and obtain a new phone number from PM, after transferring my current phone number to a different provider. Thanks.

4 REPLIES 4

PingLu
Great Neighbour / Super Voisin

Thanks to all for your quick response!

hTideGnow
Mayor / Maire

sorry @PingLu , not possible.  Once the number is ported, account will be closed

Handy1
Mayor / Maire

@PingLu  No sorry that can’t be done the minute you transfer number out it will close the public mobile account . If you want to keep public account I suggest get new number with new provider if you wish to keep your public mobile account active 

BKNS27
Mayor / Maire

@PingLu 

No, once you port out to another carrier. Your account will be closed.

Or you can keep your existing number with PM and keep your account and pick a new number with the new carrier.

The other option is to port your number to another carrier and purchase a new SIM and activate and create a new account with a new number.

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