I want to ask if is it possible to transfer my account information to new USIM card if I get a new one. I'm not able to reach my old USIM card so currently I disabled my account and it's waiting for to be deactivated. I want my number to be changed if I get a new USIM as well.
@leyosu21 Yes changing SIM cards can be done by logging into your self serve account and clicking Profile from left hand side of page and then Change SIM option and fill in the new SIM number and verify if you didn't use 2FA to login. This will transfer the number to the new SIM card, then put the SIM in your phone and reboot.
You'll need to Resume your service first before doing the above if the account is currently suspended using the lost/stolen option.