Transfer phone number from Telus to Public Mobile

[AnewCustomer]

Hi There,

I've just activated my new SIM card and followed all steps required. Please help to transfer my phone number from Telus to Public Mobile.

[computergeek541]

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@Horemansuk wrote:

Bottom line.. Telus to Public mobile is now automated.

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With the exception of the time when Public Mobile temporarilty disabled all number porting from within Self Serve, that has always been the case. 

[Horemansuk]

December 2021

Used the online tool to transfer from Telus to Public

Took about 2 minutes

No need to message anyone.

Bottom line.. Telus to Public mobile is now automated. No idea about Koodoo...

[esjliv · Accepted solution]

Hello @AnewCustomer  - Welcome!

Click on the here below to take you right where you need to go.

Transferring A Number From TELUS Or Koodo (Including Formerly PC Mobile)?

If you wish to transfer an existing number from TELUS or Koodo (including formerly PC Mobile), you will need to first complete your activation with a new number, then reach out to our Moderator team here in order to transfer your existing number to Public Mobile.

[Dunkman]

@AnewCustomer 

You will need to submit ticket for moderator help to complete your request.

Please see the following link:

https://www.publicmobile.ca/en/bc/get-help/articles/port-fraud-protection

There is a link to submit a ticket for Telus/Koodo customers.