Transfer of phone number

[Mzmacaroni]

I have opened an account but when I tried to transfer my phone number it told me I had to have a secure internet connection.   So I am home now and can't seem to get into my account to transfer my number.   Now I already paid for it I should be able to go into my account don't you think??

[computergeek541]

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@Rastin wrote:

ARE You using the app or trying to do it in a browser? You need to use the app

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If account set up has already been compoleted, the Public Mobile app does not need to be used.  Phone number porting can be done from the Public Mobile self serve website.

[computergeek541]

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@Rastin wrote:

I believe that you need to use data for the activation to complete the setup.  I'm not 100% certain. if you dont have a plan with data just wait a bit im sure one of the other people that post here will know and give you a better answer.

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That's not correct.  Any internet connection can be used to activate a Public Mobile account, not just mobile data.

[Mzmacaroni]

Yes I am using the app I downloaded everything was working until I got to where I had to transfer my phone number and then told me to use a secure internet connection so I am home now and says the site is down or under going maintenance 

  I don't understand 

[Mzmacaroni]

Thank you 

[Rastin]

ARE You using the app or trying to do it in a browser? You need to use the app

[Rastin]

I believe that you need to use data for the activation to complete the setup.  I'm not 100% certain. if you dont have a plan with data just wait a bit im sure one of the other people that post here will know and give you a better answer.