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Transfer of old number

SharonConnor
Great Neighbour / Super Voisin

Hi.  I am having difficulty transferring my old Bell number to my new plan.  I missed the sms confirmation window and was assigned a new number.  I have reinstalled my old SIM card but can’t find a way on this site to transfer the number over again. 

2 REPLIES 2

Meow
Mayor / Maire

Go to Profile and there you can:

- Change phone number

- Change SIM number

- Transfer Phone Number

If that does not work contact agent to trigger porting again.

Handy1
Mayor / Maire

@SharonConnor  I will and you the porting team number private message . They can re trigger the port request for you 

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