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Transfer of existing phone number

Gubbalanp
Great Neighbour / Super Voisin

Hi, I bought a SIM card and trying to activate the SIM card.   In the process when I want to transfer my existing phone number from Koodo mobile, the public mobile website is not able to recognize the phone number and asking me to enter a valid phone number.  

 

Kindly resolve the issue.

 

Regards,

2 REPLIES 2

will13am
Oracle
Oracle

@Gubbalanp , perhaps give it another try using incognito mode on the browser.  That might work.  

BKNS27
Mayor / Maire

@Gubbalanp 

Since you are porting from Koodo to PM and are having problems.

Contact a CS_Agent to help you port your old number over to PM.

Going to SIMon Chatbot and create a ticket or private message on the envelope icon.