Transfer Number to Public Mobile

[NewZQ]

So I completed everything on the page 

https://selfserve.publicmobile.ca/Overview/plan-and-Add-ons/msisdn-swap/ 

And when I clicked on the button Submit it loaded for one minute and after that the loading gif dissapeard and I didn't saw any message like the form is submited it just stayed like that. So is it submitted ?

P.S.

When i try again on phone number change page to enter my number or any other number this time it says : 

We were unable to transfer the phone number you entered. Try one of the following options:
-  Make sure you entered your number correctly.
-  Select a new number.
-  Contact the Public Mobile Community for further assistance.

[Luddite]

---

@NewZQ wrote:

How long I should wait to complete the landline ? 5 bussines days ?

---

Worst we've heard is 10 days! 

But, your landline should be working until the transfer is completed. Do not close your old account as that happens automatically.

[mimmo]

Yes sorry didn't realize it was a land line.  I think 3 days 5 at most.  But someone else with a better memory will be able to tell say with more certainty.

[NewZQ]

How long I should wait to complete the landline ? 5 bussines days ?

[mimmo]

@NewZQ the important part is receiving calls. That can take a couple hours. If longer then the port did not complete and you need mods to get involved.

[NewZQ]

I just completed the form 10 minutes ago. I wanted to know if when you port in a number you are supposed to get a message on the page that the request was sent. Because it just loaded and nothing happened.

Edit : Oh yes when I use my public mobile to call someone else, It says my new number. 

[mimmo · Accepted solution]

when you dial out what  number appears?

when someone call you what sim does it go to?  transfers can take a couple hours.  if after a couple hours the pm sim is not receiving calls then you will need to contact the mods.