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The way to recreate my MP account

drjane
Great Neighbour / Super Voisin

I need to the process for recreating my MP account. 

5 REPLIES 5

popping
Retired Oracle / Oracle Retraité

@drjane wrote:

I need to the process for recreating my MP account. 


If you stop payment on your last renewal day, your account will be suspended.

90 days after suspension, your account will be cancelled and your phone number will return to the provider who gave you that number.

 

If you can still login to your self-serve account, your can pay your plan fee and click the reactivate your plan link on the overview page after login.

 

If you cannot login to your self-serve account, you account was canceled.  You need to get a new SIM card and activate another PM plan.  You cannot get back your old plan if it is no longer offered by PM.  You need to get a new phone number during activation.

 

Don't forget to use your friend referral code to get $10 credit 72 hours after your activation.

 

Ask if you need more info.

Staliger
Mayor / Maire

@drjane If you didn't use your account for more than 90 days, it is deactivated. You need to buy new sim and create a new account.

Carniam
Model Citizen / Citoyen Modèle

Are you asking about an MP (medical practitioner) account? I’m not sure if Public Mobile has that

Triguy
Mayor / Maire

Did you have a previous PM account.  After 90 days of non-payment your account gets deacitvated.

drjane
Great Neighbour / Super Voisin

I need to know the process for recreating my MP account. Thank you!

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