Telus Prepaied to Public.

[DingD]

Hello i am currently on a 180$ Yearly plan with Telus Paygo. My year dosent finish until November. Is it possible to switch to Public Mobile and get my money back for the unused months? They are under the same brand so i would think its possible.

[JoyLuck]

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@DingD wrote:

Hello i am currently on a 180$ Yearly plan with Telus Paygo. My year dosent finish until November. Is it possible to switch to Public Mobile and get my money back for the unused months? They are under the same brand so i would think its possible.

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They may not refund your money, but I was with Rogers pay as you go and had a balance in my account which they let me transfer to my coworker who was with Rogers when I was closing my account. Doesn't hurt to try.

[DingD]

@farmbot Darn i guess i will have to wait until November.

[farmbot · Accepted solution]

I ported from Telus prepaid.  Credits and Plan are non-refund.  So as soon as u port your number the Telus prepaid is closed and no cash back.

Sorry

[gblackma]

@DingD I would contact Telus and ask them. Usually prepaids don't give refunds. If you decide to come over, here's 4 articles on activation and porting and the Refer a friend reward  if required:

1. What you require to activate https://www.publicmobile.ca/en/bc/get-help/articles/what-you-need-to-activate
2.How to activate https://www.publicmobile.ca/en/bc/get-help/articles/activation-account-set-up
3.How to port https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number
4. Refer a friend https://www.publicmobile.ca/en/on/get-help/articles/the-refer-a-friend-reward

Welcome to PM. Stay safe.