Switching from Telus Pay & Talk - Do I need to contact Telus to cancel?

[marlajenkins]

Hi all.

After successfully activating and configuring my phone, (using my PC), I went on to my Telus account.

It states 'Thanks for paying your bill. You do not have a balance owing.'

I can no longer access any info on my account now, so can I assume that it is closed and they will not be auto-topping up my 'pay & talk' account anymore?

Thanks!

[AE_Collector]

I can Second that. Ported my wife’s TELUS Pay and talk to PM a few months ago. Top ups stopped on their own.

Terry

[LovesToPM]

---

@marlajenkins wrote:

Hi all.

After successfully activating and configuring my phone, (using my PC), I went on to my Telus account.

It states 'Thanks for paying your bill. You do not have a balance owing.'

I can no longer access any info on my account now, so can I assume that it is closed and they will not be auto-topping up my 'pay & talk' account anymore?

Thanks!

---

Yes if you ported your Telus number over to Public Mobile, your Telus account is now closed.

There's no need to contact Telus.