Switched to Koodo for promo but need to download invoices for tax purposes on my deactivated account

[eailagan]

I recently decided to switch over to Koodo from my 90 days for $120/12GB plan at PM after receiving the offer for a $50/mo for 5GB and unlimited nationwide calling/text.

Unfortunately I didn't realize that my account at PM would be deactivated immediately and I need to download my payment invoices for tax purposes.

Does anyone have any insight on this?

Thanks in advance.

[CS_Agent]

Hi eailagan,

Thank you for reaching out to us.

In order to assist you regarding your invoice request, please send us a Private Message.

I am looking forward to your reply.

Cheers

Abdoulaye

[ShawnC13 · Accepted solution]

@eailagan,

You will need to message a MOD for assistance and see if they can get you that information, click on this link Moderator Team

to send a private message .

In your message please include:

* PM account email address

* SIM card number(if available)

* PM phone number

* Detailed explanation

Community Moderators are available from Mon-Thursday 9am(Eastern) to 9pm(Eastern) and Friday, Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)

More info on moderators: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...