05-27-2024 09:12 AM
I'm stuck at activating my subscription and nothing helps. The AI chat bot sucks and there's nothing I can do. It keeps asking me to log in but logging in doesn't even correctly redirect back to the app after I log in so I'm stuck in a loop with the **bleep** AI bot and there's nothing I can do to retry my activation or even cancel my account.
This is extremely annoying. How do I get in contact with a human to resolve my issue??
My activation is stuck at: Subscription Not Activated, Something didn't go right while activating your subscription. Click below to contact a customer support agent... who happens to be the AI bot.
Solved! Go to Solution.
06-05-2024 04:30 PM
Thank you for the response and suggestion. I submitted a ticket and I'm now waiting for a response. Pardon the outburst 😣
05-27-2024 09:18 AM
Sorry to hear about that, @Abi36
To contact a Customer Support Agent, there are 2 methods:
Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.