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Service Cut Off, Can't Make a Payment Online or by Phone

OKJoy
Great Citizen / Super Citoyen

Pretty much what the Subject is. Online and by Phone they just say that it's not possible. Also can't seem to re register my credit card. Any help would be greatly appreciated.

3 REPLIES 3

CS_Agent
Customer Support Agent

Hey there @OKJoy

 

I'm sorry about this issue with your payment!

 

If you send us a private message with your phone number and PIN number, we will be glad to help you out!

 

We'll be waiting for your response 🙂 

Saray 

 

 

 

passiveegg
Model Citizen / Citoyen Modèle

I would suggest for you to go on a different browser so there are no cookies interrupting the self serve website and if that doesnt fix the problem then you should go to the moderators and they can help. 

mimmo
Retired Oracle / Oracle Retraité

You could try incognito mode or go buy vouchers.  Also contact your cc company to see if any payments were processed.

 

Or try contacting mods.

 



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