cancel
Showing results for 
Search instead for 
Did you mean: 

SIM Card copy of ESIM

Mel35
Great Neighbour / Super Voisin

Is it possible to get a SIM card copy for my phone that currently has an ESIM without logging onto the Public Mobile app? My iphone is locked and my email to log onto Public Mobile also locked. My recovery is unfortunately my phone number. I am completely stuck. Help

2 REPLIES 2

BKNS27
Mayor / Maire

@Mel35 

First you need to have the iPhone unlocked but if it is Blacklisted…not much you can do since it was probably reported lost/stolen.

You need to login to your account on the PM app or website and update the SIM number in the Account tab>Change Your SIM Card. 

IMG_0213.png

 

Handy1
Mayor / Maire

@Mel35  

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

 

Need Help? Let's chat.