S/N contains letter

[robharvey2207]

I have tried to activate my SIM card, the system will not allow letters to be inserted into the S/N line.  My S/N contains letters what do I do<

[Rohan68]

hi

just had the same problem. i just copied my serial number from a text file to the s/n field and it worked

[srlawren]

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@Anonymous wrote:

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Because it's actually asking for the number off the SIM card...not the serial number of the phone.

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@Anonymous no, that's not right either.  This is for porting a phone number, and what they are looking for isn't the S/N of the phone nor the Card, it's the IMEI (International Mobile Equipment Identity).  On almost every phone, you can display your IMEI by going into the phone app and dialing *#06# 

[computergeek541]

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@robharvey2207 wrote:

The S/N i was talking about was the S/N of my phone.  I was trying to transfer my phone number and to do so I had to enter the phones serial number.  It contained letters, but the system will only take numbers.

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Number portability systems don't want the S/N of your phone, and the IMEI of a phone doesn't have letters.  IMEI identification characters are all numbers.  In any event, IMEI is almost never a requirement for transfering a phone number because other fields can be used, and IMEI can often be skipped.

[Anonymous]

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@robharvey2207 wrote:

The S/N i was talking about was the S/N of my phone.  I was trying to transfer my phone number and to do so I had to enter the phones serial number.  It contained letters, but the system will only take numbers.

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Indeed. Because it's actually asking for the number off the SIM card...not the serial number of the phone.

[robharvey2207]

The S/N i was talking about was the S/N of my phone.  I was trying to transfer my phone number and to do so I had to enter the phones serial number.  It contained letters, but the system will only take numbers.

[ShawnC13]

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@robharvey2207 wrote:

I have tried to activate my SIM card, the system will not allow letters to be inserted into the S/N line.  My S/N contains letters what do I do<

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The SIM card number is located on the back of the card as well in the lower left hand side of the plastic card that it came on.

[popping]

@robharvey2207

My PM SIM card has 4 rows of numbers with 19 digits.  It does not have letters.

11111

22222

33333

4444

[Anonymous]

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@robharvey2207 wrote:

I have tried to activate my SIM card, the system will not allow letters to be inserted into the S/N line.  My S/N contains letters what do I do<

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You need the long series of digits on the SIM card not the serial number of whatever serial number you're looking at.