Public plan that works in Mexico?

[Cherie21]

Do any of the plans from Public work in Canada/Mexico and USA? 

I know one works in USA and Canada combined- no roaming costs- 

I am confused about plans that say Mexico- does that mean only calls/data and texts TO Mexico but not while IN Mexico?

[hTideGnow]

HI @Heike the 50GB data can be used in all 3 countries, Canada, US and Mexico

alsol, you can call the 3 countries within them for free too

[Heike]

Is that the 50gb plan for all 3 contries?

[Cherie21]

what city in Mexico are you located that it is working?

[Cherie21]

for Puerto Vallarta

[Phil_Adelphus]

@Tasrol   Is your Galaxy S10 dropping from LTE to 3G on voice calls?  It's not on PM's VoLTE list so unless it's been added it implies that Mexico, or at least parts of it, still have 3G.

[hTideGnow]

hi @Tasrol thanks for reporting. So far, we only have confirmation about AT&T

and which city you are at?

[Tasrol]

My phone displays AT@T as carrier on Galaxy S10 4g Lte

[Handy1]

@Tasrol  Excellent news thanks for sharing can you confirm if any other roaming partners  work besides AT&T  work in Mexico ? Also don’t forget to test text also @Tasrol 

[Tasrol]

Currently in Mexico on the $35 plan calls and data all working 

[Phil_Adelphus]

@hairbag1  .I dunno if 3G for calling has been disabled in Mx...perhaps you don't need volte in Mx after all

I've been wondering the same thing, I did a bit of Googling and didn't find anything definite although I got the impression there is still 3G in at least some areas of Mexico, unlike the US.  It would still be safest to have a VoLTE approved phone though just in case.  Hopefully we'll get some reports back from people who've tried the Mexico plans.

[hairbag1]

@Cherie21 

make certain your cell is volte enabled and on the PM volte whitelist.

added..clipped from Help Files...

https://www.publicmobile.ca/en/bc/get-help/articles/volte

Now that I think about it...I dunno if 3G for calling has been disabled in Mx...perhaps you don't need volte in Mx after all. Perhaps anyone recently returned can answer that question if nobody knows for sure.

[hTideGnow]

hi @Cherie21 

any plan you see say Canda-US-Mexico are true roaming plan that work in Mexico, PM just introduced that last week. So, no more extra roaming charge and you use the service in MEX like you are in Canada.  So, login My Account and check what Canada-US-Mex plans offered to you

[Yummy · Accepted solution]

Yes, PM has new plans covering all 3 countries.

Look at them from your PM account.