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Reverting back to old provider

Jastes
Great Neighbour / Super Voisin

I switched over to public from freedom. I was having issues with the service of only outgoing calls and no incoming calls. I was looking to go back to my original provider, I still seem to have service with them. I was wondering if unsubscribing was enough, don't want to lose my phone number. 

3 REPLIES 3

Jastes
Great Neighbour / Super Voisin

I replied yes to freedom but I missed the text from public Mobile regarding the transfer. 

slusagm
Mayor / Maire

@Jastes if you replied Yes to Freedom porting authorization text, the line will be ported out eventually

so, have you replied yet?

 

Handy1
Mayor / Maire

@Jastes  If your old provider sim is still working then theorist didn’t complete and you can keep your number there but I would still contact support to remove your credit card on file to ensure you. Don’t get charged by PM going forward 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca

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