11-14-2019 02:19 PM - edited 01-05-2022 07:59 AM
My account is locked out ive forgotten my passowrd how can I resset it for acess to my self serve.
11-15-2019 01:04 AM
Click forgot my password and try resetting or click to chat on public mobile
11-14-2019 03:31 PM
@Stevebos To reset the password, you will need to send a private message to the Moderator_Team with your account info.
11-14-2019 02:47 PM
@Stevebos wrote:My account is locked out ive forgotten my passowrd how can I resset it for acess to my self serve.
Your account maybe locked if you had tried too many time with failed attempts.
Create a moderator support ticket using the ? button at the right side bottom corner of this page.
Keep asking SIMon to "contact human" for one or more times. SIMon will eventually show you the "Submit a ticket" button. Click on submit button to get the create ticket screen.
Moderator wait time is up to 2 days.
11-14-2019 02:24 PM
@Stevebos Have you tried the reset password link?