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Refund after disconnecting Public Mobile

Svetulchi
Great Neighbour / Super Voisin

Hello,

 

Recently I switched Public Mobile to other operator,  I paid public mobile monthly fee up to December 10 before. How can I get a refund for unused portion of the month if my last payment credit card is not active anymore?

6 REPLIES 6

walker1
Mayor / Maire

There's no parting gifts either, like they do on game shows on tv.  lol

hTideGnow
Mayor / Maire

HI @Svetulchi   sorry, PM is prepaid and do not provide refund in such situation.  You should have planned your port out date better

Meow
Mayor / Maire

PM does not provide any refund if you leave. Since you ported your number your account is closed and all funds there (if any) or add-ons, rewards are lost.

will13am
Oracle
Oracle

@Svetulchi , Public Mobile is a prepaid service.  There are no refunds for the current plan cycle.  This is different from postpaid services where you "pay after" and receive a prorated cost in the final month.  

JK8
Mayor / Maire

@Svetulchi 

 

There are no refunds at PM. It is prepaid. Once you port out your account is automatically closed.

 

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walker1
Mayor / Maire

@Svetulchi 

Sorry but there's no refunds or prorating 

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