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Refer a friend reward not appied

earlyisbest
Great Neighbour / Super Voisin

Hello

Over the past few years I have been getting my friends and family to sign up to PM. I help them activate their phone and we use my refer a friend code. It has been a couple days since the latest sign up in which the code was entered. Their rewards account shows the sign-up and payment reward but no reward. Nothing on my end either. Thanks for the help.

3 REPLIES 3

RossN
Mayor / Maire

@earlyisbest 

 hi yours should be within minutes of sign up they should be within 72 hours,if you still haven't seen it by then you need to contact a customer service agent 

 

1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.

 

2. alternatively you can private message them here                               

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