Updated on June 8, 2018
The Refer a Friend Reward
How does it work?
It’s simple: you will earn $1 every 30 days for each friend you refer to Public Mobile who enters your phone number in the Referral box during activation. Plus, your friend will receive a one-time credit of $10. You’ll continue to earn Rewards on plan renewal dates as long as your friends remain active customers. If you’re on a 90-day plan, this means you’ll earn $3 every 90 days for each friend.
How do I refer a friend?
When your friend is activating their SIM card, they will need to enter your 10-digit Public Mobile phone number. If your friend forgets to enter your number, we can’t manually apply the credit to your account, so make sure they do it right the first time! Below is what the referral field looks like:
Who Can Earn Rewards?
To be eligible to earn Rewards, you must have:
1. A Rewards-eligible plan:
2. An active account:
Considerations for Rewards-ineligible Customers
Customers who are on a Legacy / Pioneer or 10-day plan not eligible for Rewards. If you are a Legacy / Pioneer customer and switch to a Rewards-eligible plan, please note:
How many Rewards can I earn?
You can earn up to your current plan value in Rewards, reducing it to $0. Once you reach the value of your plan, you will not be able to accumulate any further Rewards in that plan period, and you will not be able to save Rewards and apply them to future months.
Here’s an example of how you could get your plan down to $0:
You will earn $5 in Loyalty Rewards + $2 in AutoPay Rewards + $2 Community Rewards + 36 referrals at $1/30 days. That’s $45 in total Rewards, and a sweet $0 plan!
When are Rewards applied to my account?
Here are some things you should keep in mind about our Rewards program:
How do I know when I've earned Rewards?
Whenever a reward has been successfully applied to your account, we will send you a text message to let you know. To check the Rewards you’ve earned, log in to Self-Serve and check the ‘My Rewards’ section in the Overview Tab. You can also select the ‘My Rewards’ button and see all the Rewards you’ve earned since joining Public Mobile.
Below is an example of what you would see from the Overview tab, for a customer who has been with Public less than 1 year, and has no referrals:
Below is an example of what the ‘My Rewards’ section looks like, for the same account:
Other Reward Rules
I just learned about Public Mobile by searching online for cheaper cell services. Liked what I read and planning to activate a SIM tonight. Is there anyone who wants to be my referral?
Check with your friends or family to see if they want the referal. EZ money !!
Thanks, I don't know any friends who's using Public LOL. In fact they all told me it's a discount carrier, don't touch it, LOL. Anyways, I spent over an hour reading the community posts and I like what I read so I'm going to give it a try.
For those who've responded earlier. Many thanks, I'll use the first person that responded as my referral. And thanks everyone for the varous posts, they were very useful in my decision making.
My referral reward disappeared. I contacted the person to see if they left PM, which they have not and is still using PM.
Anyone experience the same thing?
There was a clean-up purge done a little while ago. I'm not sure what their criteria was. Some people lost real referrals. Many people lost invalid referrals. If you have proof that they were a referral and are still active then you'll need to take up your case with the moderators.
HI @treefort is your 3rd friend always on the list, PM has been paying $3 and just some how gone? You should confirm with your friend first and make sure he is still here and his account not suspended
If your 3rd friend just joined, and PM never pay you the friend referral $1 for this 3rd friend (and maybe your friend never got the $10 referral credit too?) , then have your friend to open a ticket with PM CS Agent. Click on the Bubble or directly at : https://publicmobile.ca/chatbot. Follow this to get to ticket open screen quicker:
After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM's CS Agent
If you have problems submitting a ticket, you can also send a private message to the moderators (but this can take longer):