08-17-2023 05:08 PM - last edited on 08-18-2023 10:07 AM by Dunkman
08-17-2023 05:25 PM
HI @Aby9
Try reset all networks on your phone and it would fix it
or you can submit a ticket with CS agent if you still have trouble with the eSIM
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
08-17-2023 05:21 PM - edited 08-17-2023 05:21 PM
The below link will allow you to private message a customer support agent directly in order to get support.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Keep an eye on your mailbox here as that is where your reply will come in.