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Re can't access my email &need to change the email

Fatmaobahij21
Great Neighbour / Super Voisin

Hello 

I lost access to my email and my self-service account  and need to change the email associated with my public mobile number 

2 REPLIES 2

BKNS27
Mayor / Maire

@Fatmaobahij21 

You can still login to your account and have the 2FA sent by text if your account is Active.

You will need to help of a CS_Agent to change the email on your account.

JK8
Mayor / Maire

@Fatmaobahij21 

 

You can try contacting an agent.

 

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