Transfer phone number from Phonebox to public mobile. "Phonebox" isn't in old service

[Xaxis2yef]

Hi,

I am trying to transfer my phone number from Phonebox to Public Mobile too. Phonebox switched to Telus a couple of months ago for my phone number and I tried Telus and Rogers as the old provider but it keeps saying invalid account number. Did anyone successfully ported / activated?

[sheytoon]

What are your apn and mnc values on phone box?

[slusagm]

pick a new number first.  After it is activated, open a ticket and ask PM to help port. Easier to do it then than during activation