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Re: I made payment and still my phone can't make call, please help

chuck101
Great Neighbour / Super Voisin

Re: I made payment and still my phone can't make call, please help

my phone number is **********

chuckwunyem

1 REPLY 1

Mana
Mayor / Maire

Hi @chuck101,

 

- have you checked your account online to confirm everything looks good?

- have your tried turning off your phone, remove SIM card, reinsert SIM card and power back up?

- is your texting and data working? You only mentioned calls not working. 

 

if you have already tried the above and if you still have no service then please send a private message to @CS_Agent explaining your issue and providing your account number and phone number and they will be able to help you out. 

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