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Re: Cannot receive verification codes

paul148
Good Citizen / Bon Citoyen

I am new to Public Mobile and am having the same problem.  But my area code is 289, which has been around for quite sometime.  I also have problem sending text to another 289 phone (Freedom Mobile).  It takes forever to get delivered, sometimes 30 minutes, sometimes an hour!

1 ACCEPTED SOLUTION

Accepted Solutions

maximum_gato
Model Citizen / Citoyen Modèle

@paul148 

Try these troubleshooting tips:

 

  1. Reboot your phone.
  2. Toggle airplane mode on/off.
  3. Clear your messaging app cache.
  4. Delete the message thread of the contact.

Test after each tip to see which if any worked for you.

View solution in original post

3 REPLIES 3


@paul148 wrote:

I am new to Public Mobile and am having the same problem.  But my area code is 289, which has been around for quite sometime.  I also have problem sending text to another 289 phone (Freedom Mobile).  It takes forever to get delivered, sometimes 30 minutes, sometimes an hour!


Text messaging (SMS) has always been noctoriously unreliable across all carriers.  For time sensitive replies, you're often better off calling the other person or using an instant messaging service that shows that the message was delivered and read by the other person.

maximum_gato
Model Citizen / Citoyen Modèle

@paul148 

Try these troubleshooting tips:

 

  1. Reboot your phone.
  2. Toggle airplane mode on/off.
  3. Clear your messaging app cache.
  4. Delete the message thread of the contact.

Test after each tip to see which if any worked for you.

paul148
Good Citizen / Bon Citoyen

#2 did it (for both problems I have: not being able to send text to a Freedom Mobile number, and to receive verification code from bank).  Although now my iphone stops using iMessage to send msg to that phone number.  But as long as I can send message, I am a happy camper.  I also raised a ticket, but maximum_gato offered a fix before support does.  Thanks very much.