Activation screen stuck on linking plan to account

[Abewwwwwww]

I’m having this issue as well for my wife’s account. She has been using her phone on Public mobile for a few months now. When we try to login to her account it forces her to sim activation screen

im thinking something did not get setup on Publics side

[fixin]

@Abewwwwwww - Create ticket with CS_Agent here to see if it hasn't fully completed activation on their side.

⬇️ Click the link for an Agent * ⬇️

https://urlshortner.tiia.ai/xYpc_I

* - CS_Agent will typically get back to you within 48 hours.  You will be required to login to your Public Mobile Community Account to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for an agent because they may notify you asking for some information via Private Message, in your mailbox by clicking this link here: Messages