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RCS chats to iPhone users not working

Bdem88
Good Citizen / Bon Citoyen

Hi all, I bought a new esim to put on my Google pixel 7 last night. It's been successfully set up, for the most part, but my texts to friends and family with iPhones are not successfully sending through rcs. I have to go back to my chats, and push every text message through on SMS. my texting app is rcs enabled. 

 

Whats the issue here, and how do I fix it?

 

Thanks 

11 REPLIES 11

th3w1z4rd19
Great Neighbour / Super Voisin

I can confirm I am having the same issue. Started yesterday after about 5pm EST. Anyone with an iPhone I need to send as SMS. Most android contacts are fine. Cleared the cache and data on the messaging app and it did not change anything. Pixel 8 Pro here. I can see people who message me the messages come in as RCS but will not send 

I did a Google search seems that few have this error.  You just have to keep trying different things. 

Some suggests airplane mode on and off, disable and re-anabling, time. 

Bdem88
Good Citizen / Bon Citoyen

I chatted previously with these exact same contacts on my galaxy s22 just the night before last. They very likely have it enabled. Note that the biggest hindrance is not the fact texts are not making use of rcs to these contacts, but the fact that they will not send at all unless manually pushed. 

Sorry to hear that. As others suggested  check if the recipients also have it enabled. Prehaps it's required now.

BKNS27
Mayor / Maire

@Bdem88 

The newer iPhone have a setting to enable RCS. If it is disabled then it with send SMS on iMessage on their iPhones.

Check to see if RCS is enabled on their iPhone.

Bdem88
Good Citizen / Bon Citoyen

Yeah so I tried that, and it still doesn't work 

The data yes. Cache no   So try the cache first.

Bdem88
Good Citizen / Bon Citoyen

Will this delete my conversation history? 

Bdem88
Good Citizen / Bon Citoyen

I'm not sure if this is the issue, because the texts are not defaulting to SMS (they're just not sending, and I have to painstakingly return to my chats and manually push through), and, chatting with these contacts on my galaxy s22 with public mobile, same number, different esim, worked fine. I was able to use rcs with these same contacts. 

will13am
Oracle
Oracle

@Bdem88 , the issue is with your contact using iOS.  Google tracks whether the communicating parties have RCS enabled or not.  If both parties have RCS enabled, RCS protocol will be used, if not, the system defaults to regular SMS.  Check with your contacts to make sure they have the most current version of iOS with RCS enabled.  

TheSterlinger
Mayor / Maire

Try going into the message app and clear cache and data. Then restart phone see if that helps.

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