06-28-2021 07:34 PM - edited 01-06-2022 02:56 AM
I tried to purchase my SIM card, but the payment page kept giving me an error message that my zip code for my credit card billing address did not match! I tried it 3 times, after checking that the information input was correct. Why is this happening?
06-28-2021 11:16 PM
@jinayelim you might want to shop PM SIM elsewhere. It usually take long for PM to deliver SIM, as many as 3 weeks or more.
if you have Prime membership, Amazon has it for $5. Or check with local kiosks, they might even give it out for free if you activate with them.
06-28-2021 11:08 PM
@hairbag1 wrote:
@jinayelim wrote:I tried to purchase my SIM card, but the payment page kept giving me an error message that my zip code for my credit card billing address did not match! I tried it 3 times, after checking that the information input was correct. Why is this happening?
Get a payment voucher at London Drug, Shell or 711 type of store, then dial 611 to add to your acct.
Vouchers can't be used to pay for a sim card. The store might sell sims.
06-28-2021 11:06 PM
@jinayelim wrote:I tried to purchase my SIM card, but the payment page kept giving me an error message that my zip code for my credit card billing address did not match! I tried it 3 times, after checking that the information input was correct. Why is this happening?
You can skip all that and pay with Paypal where you have it all saved if you have a Paypal account. This will get past the Public Mobile address problem.
06-28-2021 07:41 PM
@jinayelim wrote:I tried to purchase my SIM card, but the payment page kept giving me an error message that my zip code for my credit card billing address did not match! I tried it 3 times, after checking that the information input was correct. Why is this happening?
Hello @jinayelim
If your card did not get charged, close the browser and try again.
Try a different browser this time or clear your browser's cache/cookies.
When you try use ALL CAPS for the postal code, with NO SPACES.
Please report back if you are successful.
06-28-2021 07:40 PM
@jinayelim wrote:I tried to purchase my SIM card, but the payment page kept giving me an error message that my zip code for my credit card billing address did not match! I tried it 3 times, after checking that the information input was correct. Why is this happening?
Get a payment voucher at London Drug, Shell or 711 type of store, then dial 611 to add to your acct.
06-28-2021 07:37 PM - edited 06-28-2021 07:41 PM
Try it buy it online is take a long time,to deliver,
Stores near you visit HERE ,
or buy it online visit HERE , or Pickup 1-2 Hours.
or visit HERE .
i suggest you can try it for a different Browser
and clear cache and cookies for any Browser,
and use a Browser from your computer,
and just make sure your Browser is up to date update
sometime is the Browser is not update is give a issue.
and Restart your computer, is will help.
and if you use a home internet please do one thing take it your power internet for about a minute and put it back, Restart your device is will help,
just make sure your credit card number and your address match the same one ,
your typing and sometime you type it but is a one word or letter or number is a wrong or is missing just make sure for it.
Good Luck