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Prorated Refund/Credit for Koodo Promotion

Great Neighbour / Super Voisin

I recently decided to switch over to Koodo from my 90 days for $120/12GB plan at PM after receiving the offer for a $50/mo for 5GB and unlimited nationwide calling/text.


The customer service rep at the Koodo store assured me that my payment cycle at PM would get prorated for the months I didn't use since my 90-day cycle had just renewed in the middle of August, but I want to follow up and make sure that's the case.


Does anyone have any insight on this?


Thanks in advance.


Great Citizen / Super Citoyen

The Koodo rep at Markville mall that handled my switch from PM to Koodo was honest, professional and efficient. She told me that any PM account credit balance would be transferred but not credit for unused prepaid service, and this was before PM moderator posted on the subject.

Deputy Mayor / Adjoint au Maire

I have dealt enough with salesperson that I installed call recorder app to keep track of their BS.